CIS - DF
SERVICENOW · CIS – Data Foundations (CMDB and CSDM) (CIS-DF)
Certification Summary
The ServiceNow CIS-Data Foundations certification is for CMDB admins and platform architects who spend their shifts fixing discovery duplicates and fighting with teams over broken CI classes. You sit this exam if you are the person the bridge call leader pings when the CMDB health dashboard stays red and the identification engine fails to reconcile incoming hardware data.
Expect to spend your time on Govern at 35 percent, which covers the reconciliation rules and data audits that stop the CMDB from becoming a junk drawer. Ingest and Insight make up 39 percent of the exam, focusing on how data enters the system and how you report on its health, while Configure and CSDM Fundamentals cover the remaining 26 percent. You will see questions about setting up identification and reconciliation rules for specific CI classes and mapping business services to infrastructure using the common service data model.
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All cards (16)
Scroll to review fronts and backs
Card 1
Front
Who owns data quality for a CI class?
Back
Data Owner
Card 2
Front
Who is accountable for CMDB governance?
Back
Configuration Manager
Card 3
Front
Who monitors and corrects data quality issues?
Back
Data Steward
Card 4
Front
Who is accountable for overall CMDB data quality?
Back
Data Manager
Card 5
Front
Who manages Discovery schedules and credentials?
Back
Discovery Administrator
Card 6
Front
Who owns a business service?
Back
Service Owner
Card 7
Front
Data Owner vs Data Steward
Back
Data Owner = accountable
Data Steward = operational maintenance
Card 8
Front
Data Manager vs Data Owner
Back
Data Manager = governance across data domains
Data Owner = accountability for specific domain
Card 9
Front
Configuration Manager vs Discovery Administrator
Back
Configuration Manager = CMDB governance
Discovery Administrator = Discovery operations
Card 10
Front
Data Owner
Back
Responsible for:
Specific data domain
Data accuracy
Data policies
Approving changes
Card 11
Front
Data Manager
Back
Accountable for:
Data quality
Data governance
CMDB accuracy
Data lifecycle management
Card 12
Front
CMDB Administrator
Back
Maintains:
CMDB health
Identification rules
Reconciliation rules
Data quality
Card 13
Front
Discovery Administrator
Back
Configures and manages Discovery:
MID Servers
Schedules
Credentials
Troubleshooting
Card 14
Front
Service Owner
Back
Responsible for:
Overall business service
Service performance
Service availability
Service improvements
Card 15
Front
Process Owner
Back
Defines:
Process design
Process KPIs
Process governance
Continuous improvement
Card 16
Front
Process Manager
Back
Manages daily execution of a process and ensures adherence to process standards.