SERVICENOW CIS – Data Foundations (CMDB and CSDM) (CIS-DF) — Community Bank

Community bank · Updated Aug 25, 2026

CertificationCIS – Data Foundations (CMDB and CSDM) (CIS-DF)
Questions145
Passing Score70%
Format97% Multiple Choice
Sessions Logged1,155
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Rating
Community rating 4.7 out of 5 from 32 ratings.
4.7 (32)

Certification Summary

The ServiceNow CIS-Data Foundations certification is for CMDB admins and platform architects who spend their shifts fixing discovery duplicates and fighting with teams over broken CI classes. You sit this exam if you are the person the bridge call leader pings when the CMDB health dashboard stays red and the identification engine fails to reconcile incoming hardware data.

Expect to spend your time on Govern at 35 percent, which covers the reconciliation rules and data audits that stop the CMDB from becoming a junk drawer. Ingest and Insight make up 39 percent of the exam, focusing on how data enters the system and how you report on its health, while Configure and CSDM Fundamentals cover the remaining 26 percent. You will see questions about setting up identification and reconciliation rules for specific CI classes and mapping business services to infrastructure using the common service data model.

Topics covered

This quiz

Configure24 (16.6%)
Ingest33 (22.8%)
Govern53 (36.6%)
Insight25 (17.2%)
CSDM Fundamentals10 (6.9%)

Exam blueprint

Official domain weights for this certification.

Configure15%
Ingest19%
Govern35%
Insight20%
CSDM Fundamentals11%

Configure24 questions

Ingest33 questions

Govern53 questions

Insight25 questions

CSDM Fundamentals10 questions

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Question catalog for this preview

Catalog listing of the 5 preview questions for this quiz.

Question 1

Which component maps columns from the staging table to the target CMDB fields?

Answer choices

  • A. The Field Map defines the mapping

  • B. The Data Source handles the mapping

  • C. The Import Set runs the mapping

  • D. The Choice Action manages the mapping

Question 2

Map each CSDM domain to its functional objective.

Question 3

When configuring an Import Set Map to handle empty values during the data migration process, which specific field property prevents the system from overwriting an existing populated value in the CMDB with a null value from the source file?

Answer choices

  • A. Coalesce

  • B. Ignore empty fields

  • C. Run business rules

  • D. Choice action

Question 4

The Choice Action field inside a field map decides how to handle incoming values that do not match existing choice lists. Compare the Create and Reject settings. Why would you select Create instead of Reject during an initial load of legacy data?

Answer choices

  • A. Create adds the missing choice value

  • B. Reject ignores the entire import set

  • C. Create validates the existing sys_id

  • D. Reject maps all values to default

Question 5

Data sources use a specific format for file-based ingestion. Which format is natively parsed as an Excel document?

Answer choices

  • A. XLSX

  • B. CSV

  • C. XML

  • D. JSON