SERVICENOW CIS – Data Foundations (CMDB and CSDM) (CIS-DF) — Community Bank

Community bank · Updated Aug 25, 2026

CertificationCIS – Data Foundations (CMDB and CSDM) (CIS-DF)
Questions51
Passing Score70%
Format92% Multiple Choice
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Certification Summary

The ServiceNow CIS-Data Foundations certification is for CMDB admins and platform architects who spend their shifts fixing discovery duplicates and fighting with teams over broken CI classes. You sit this exam if you are the person the bridge call leader pings when the CMDB health dashboard stays red and the identification engine fails to reconcile incoming hardware data.

Expect to spend your time on Govern at 35 percent, which covers the reconciliation rules and data audits that stop the CMDB from becoming a junk drawer. Ingest and Insight make up 39 percent of the exam, focusing on how data enters the system and how you report on its health, while Configure and CSDM Fundamentals cover the remaining 26 percent. You will see questions about setting up identification and reconciliation rules for specific CI classes and mapping business services to infrastructure using the common service data model.

Topics covered

This quiz

Configure18 (35.3%)
Ingest12 (23.5%)
Govern13 (25.5%)
Insight8 (15.7%)

Exam blueprint

Official domain weights for this certification.

Configure15%
Ingest19%
Govern35%
Insight20%
CSDM Fundamentals11%

Configure18 questions

Ingest12 questions

Govern13 questions

Insight8 questions

Contributors

People who added questions to this bank.

  • pickle41224 questions
  • learningstuff6 questions
  • brianm5 questions
  • thatsfunny5 questions
  • itsmike4 questions
  • gotthismaybe2 questions
  • almostthere2 questions
  • rainyafternoon1 question
  • afterwork1 question
  • headphoneson1 question
Sample questions (5)

A free sample of 5 questions from this quiz, with answer choices and explanations.

Question 1

Which component maps columns from the staging table to the target CMDB fields?

Answer choices

  • A. The Field Map defines the mapping (Correct)

  • B. The Data Source handles the mapping

  • C. The Import Set runs the mapping

  • D. The Choice Action manages the mapping

Explanation

The trap is confusing the container for the tool. A field map is the specific piece that links a source column to a destination field.

Question 2

Map each CSDM domain to its functional objective.

Explanation

The CSDM framework logically partitions data into specific domains. Foundation is the prerequisite for all other domains. Design maps the service hierarchy. Build focuses on the asset/CI transition. Operate tracks live service health. Manage Technical Services classifies the underlying infrastructure CIs.

Question 3

When configuring an Import Set Map to handle empty values during the data migration process, which specific field property prevents the system from overwriting an existing populated value in the CMDB with a null value from the source file?

Answer choices

  • A. Coalesce

  • B. Ignore empty fields (Correct)

  • C. Run business rules

  • D. Choice action

Explanation

The Ignore empty fields setting within the Field Map prevents the transform from overwriting a valid target value with an empty or null value provided by the source data.

Question 4

The Choice Action field inside a field map decides how to handle incoming values that do not match existing choice lists. Compare the Create and Reject settings. Why would you select Create instead of Reject during an initial load of legacy data?

Answer choices

  • A. Create adds the missing choice value (Correct)

  • B. Reject ignores the entire import set

  • C. Create validates the existing sys_id

  • D. Reject maps all values to default

Explanation

Choosing Create allows the system to insert new valid options into the choice list if they are not already there, whereas Reject prevents the record from importing if the value is unrecognized.

Question 5

Data sources use a specific format for file-based ingestion. Which format is natively parsed as an Excel document?

Answer choices

  • A. XLSX (Correct)

  • B. CSV

  • C. XML

  • D. JSON

Explanation

XLSX is the native file extension for Excel spreadsheet imports.