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Topics covered
Configuration25 questions
- CI Class Manager3 q
- Identification and Reconciliation Engine (IRE)11 q
- CMDB 360 and Multisource CMDB8 q
- CMDB 360 and Identification/Reconciliation1 q
- Multisource CMDB and reconciliation1 q
- CI identity and classification1 q
Ingest27 questions
- Relationship population5 q
- Data ingestion methods7 q
- CMDB integration automation2 q
- Technical debt and upgradeability5 q
- Manual and non-discoverable CIs2 q
- Asset and CI alignment6 q
Govern60 questions
- Principal classes5 q
- CMDB Health metrics8 q
- Data Manager policy features12 q
- Lifecycle CI attributes2 q
- CMDB governance and health remediation1 q
- CMDB Health Dashboard and KPIs2 q
- CMDB Workspace1 q
- Duplicate CI creation and remediation1 q
- CMDB Health and Data Manager governance1 q
- Deduplication wizard6 q
- Configuring Data Manager6 q
- Data certification and attestation1 q
- Data Manager roles and policy control1 q
- Data Manager governance2 q
- Duplicate management1 q
- CMDB Data Foundations Dashboard4 q
- CMDB dashboards and operational views1 q
- Data Manager lifecycle policies2 q
- CMDB dashboards and program reporting1 q
- Data Manager policy design1 q
- CMDB Data Foundations Dashboard and remediation planning1 q
Insight41 questions
- Unified Map and dependency views6 q
- Complex queries and relationships7 q
- Natural Language Query9 q
- CMDB analysis tools1 q
- CMDB Workspace and dependency analysis1 q
- CMDB Workspace and health analysis1 q
- Dependency analysis7 q
- Dependency direction1 q
- Operational CMDB investigation1 q
- CMDB analysis and operational decision support2 q
- Natural Language Query and Query Builder1 q
- CMDB investigation tools1 q
- CMDB program dashboards1 q
- Compliance and audit use cases1 q
- Dependency query interpretation1 q
CSDM Fundamentals31 questions
- CSDM approach and alignment3 q
- Stakeholder and CSDM domain mapping4 q
- Benefits of implementing CSDM4 q
- Service modeling value1 q
- Impact analysis3 q
- Portfolio alignment3 q
- Crawl, Walk, Run maturity2 q
- Service mapping and impact1 q
- Reporting consistency1 q
- Stakeholder communication2 q
- Service modeling and operational impact1 q
- Governance, portfolio, and CMDB trust1 q
- Service and technology portfolio alignment1 q
- Stakeholder and reporting alignment1 q
- Compliance and service modeling1 q
- Service and technology modeling1 q
- Impact and portfolio alignment1 q
Cross-Domain Mastery11 questions
- CMDB governance, insight, and CSDM1 q
- Compliance tagging and impact1 q
- Security, compliance, and CSDM impact1 q
- CMDB reporting and security support1 q
- Change impact analysis1 q
- Mature CMDB operating model1 q
- Security, compliance, and service impact1 q
- CMDB trust and remediation1 q
- CSDM and change impact1 q
- Feature boundaries1 q
- CIS-DF operating model1 q
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SERVICENOW · CIS – Data Foundations (CMDB and CSDM) (CIS-DF) · 4 decks
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SERVICENOW · CIS – Data Foundations (CMDB and CSDM) (CIS-DF)
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