ServiceNow CIS-Discovery - ITOM Discovery Implementation

By IAmtheCheese · Updated May 29, 2026

Questions160
Passing Score75%
Format100% Multiple Choice
Sessions Logged1,558
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Topics covered

This quiz

Discovery Pattern Design59 (36.9%)
Discovery Configuration54 (33.8%)
Configuration Management Database24 (15%)
Discovery Engagement Readiness23 (14.4%)
Discovery Pattern Design59 questions
  • Pattern Designer (Debug, Steps, Sections)20 q
  • Operations (Match, Parse variable, Parse file, Parsing strategies)18 q
  • Syntax (Variables, Attributes, Regex)11 q
  • Application Identification and Connection Sections (Patterns, Identification and Connection Sections, Troubleshooting)10 q
Discovery Configuration54 questions
  • Discovery Setup (Behaviors, Clusters, IP Services, Schedules)15 q
  • Discovery Process Flow (PCIE Phases, ECC Queue, Status, Discovered Device)20 q
  • Discovery Troubleshooting (Discovery Errors, Duplicates, Credentials)19 q
Configuration Management Database24 questions
  • CI Class Manager (CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)9 q
  • CMDB Identification and Reconciliation (CI Identifiers, Reconciliation Definitions, Data source Precedence, CMDB De-duplication)15 q
Discovery Engagement Readiness23 questions
  • Planning (MID Server Requirements and Specifications)11 q
  • Operationalizing IT (MID Server and Discovery Dashboards, Benefits)6 q
  • Discovery Solution (Business Value, Definition, Positioning)6 q

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Question catalog for this preview

Catalog listing of the 5 preview questions for this quiz.

Question 1

Which Discovery Status related artifacts should you review first when a schedule fails mid-run?

Answer choices

  • A. Discovery Log entries and linked ECC Queue records for errors

  • B. Only the MID Server install log on the host

  • C. Business rules on sys_user

  • D. Flow Designer execution transcripts only

Question 2

A Discovery pattern establishes a session successfully in the Connection section but completes without creating or updating any CMDB CI. Which condition in the pattern configuration causes this result?

Answer choices

  • A. The Identification section steps returned empty values for the CI's identifying attributes.

  • B. The Exploration section operations fail to populate the CI attribute fields.

  • C. The Extension section references a Shared Library containing outdated step definitions.

  • D. The Connection section establishes a session using a protocol mismatch with the target.

Question 3

Which CMDB Health Dashboard KPIs display aggregated health information?

Answer choices

  • A. Relationship Health, Staleness, and Compliance

  • B. Completeness, Correctness, and Compliance

  • C. Completeness, Correctness, and Duplicate

  • D. Staleness, Completeness, and Relationship Health

Question 4

A Discovery command returns the following output: 'hostname=server01;os=Windows;version=2019' Which parsing strategy extracts each value into separate variables?

Answer choices

  • A. Fixed-length parsing

  • B. Regular expression

  • C. JSON parsing

  • D. Delimited text

Question 5

Which privilege level does ServiceNow recommend for credentials that are used in Windows discovery?

Answer choices

  • A. Read-only permissions on WMI namespaces

  • B. Local administrator or domain administrator permissions

  • C. Sudo or root permissions

  • D. Standard user permissions with remote access