ServiceNow CIS-HAM - Hardware Asset Management Implementation
By IAmtheCheese · Updated Jun 9, 2026
| Certification | CIS – Hardware Asset Management (CIS-HAM) |
| Questions | 160 |
| Passing Score | 75% |
| Format | 94% Multiple Choice |
| Sessions Logged | 179 |
| Times Taken | Log in / Register |
| Highest Score | Log in / Register |
| Questions Mastered | Log in / Register |
| Coverage Progress | Log in / Register |
| Rating | ★ 4.4 (14) |
Topics covered
IT Asset Management Overview & Fundamentals18 questions
- Hardware Asset Lifecycle4 q
- IT Asset Management Basics3 q
- Application Introduction and Recommended Practices6 q
- Implementing Hardware Asset Management in ServiceNow5 q
Data Integrity – Attributes and Data Sources45 questions
- Creating Trustworthy Data16 q
- Hardware Discovery and Normalization9 q
- HAM Hardware Model Normalization17 q
- Trustworthy Data Fundamentals3 q
Practical Management of IT Assets50 questions
- Inventory and Stock13 q
- Consumables9 q
- Automating Asset Management Lifecycle22 q
- Contract and Change Management6 q
Operational Integration of IT Asset Management Processes37 questions
- Requests and Procurement17 q
- Reports and Dashboards8 q
- Extending Asset Management5 q
- Data Accuracy7 q
Financial Management of IT Assets10 questions
- Hardware Contract Financials8 q
- IT Cost Management2 q