Certification catalog

Browse certifications and open a hub to study quizzes, flashcards, labs, and more.

SERVICENOW certifications

10 certifications

SERVICENOW

Certified Application Developer

CAD

  • 60 questions
  • 70% to pass
  • 6 domains

Application User Interface · Designing and Creating an Application · Security and Restricting Access · Application Automation · Working with External Data · Managing Applications

  • Quiz (160Q)
  • Flashcards (80)
  • Cheat Sheet
  • Breakdown (9)
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Certified System Administrator

CSA

  • 60 questions
  • 70% to pass
  • 5 domains

User Interface and Navigation · Users and Tasks · Data Administration · Service Automation · Introduction to Scripting and Development

  • Quiz (185Q)
  • Flashcards (145)
  • Cheat Sheet (2)
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CIS – Data Foundations (CMDB and CSDM)

CIS-DF

  • 75 questions
  • 70% to pass
  • 5 domains

Configure · Ingest · Govern · Insight · CSDM Fundamentals

  • Quiz (528Q)
  • Flashcards (575)
  • Cheat Sheet
  • Gauntlet
  • Breakdown (8)
  • Lab (4)
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CIS – Discovery

CIS-DISCO

  • 75 questions
  • 75% to pass
  • - domains
  • Flashcards (80)
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CIS – Hardware Asset Management

CIS-HAM

  • 60 questions
  • 70% to pass
  • 5 domains

IT Asset Management Overview & Fundamentals · Data Integrity - Attributes and Data Sources · Practical Management of IT Assets · Operational Integration of IT Asset Management Processes · Financial Management of IT Assets

  • Quiz (198Q)
  • Flashcards (134)
  • Cheat Sheet
  • Gauntlet
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CIS – IT Service Management

CIS-ITSM

  • 60 questions
  • 70% to pass
  • 6 domains

Incident Management · Problem Management · Change and Release Management · Knowledge Management · Service Catalog and Request Management · Configuration Management Database

  • Quiz (308Q)
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CIS – Risk and Compliance

CIS-RC

  • 60 questions
  • 70% to pass
  • 7 domains

GRC Overview · Implementation Planning · Entity Scoping · Policy and Compliance Implementation Approach · Risk Implementation Approach · Extended Capabilities · Audit Management Implementation

  • Quiz (160Q)
  • Flashcards (150)
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CIS – Software Asset Management

CIS-SAM

  • 60 questions
  • 70% to pass
  • 5 domains

Practical Management of Software Compliance · Data Integrity - Attributes and Sources · Extending SAM · Software Asset Core Overview & Fundamentals · Operational Integration of Software Processes

  • Quiz (160Q)
  • Flashcards (137)
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CIS – Strategic Portfolio Management

CIS-SPM

  • 60 questions
  • - passing score
  • 10 domains

Idea & Demand Configuration · Project Management Configuration · SPM Applications Overview · Resource Management Configuration · SPM Financials Configuration · Timecard Management Configuration · Portfolio Planning Workspace · SPM Implementation Overview · Performance Analytics, Reporting & Dashboards · Release Mgmt & Digital Portfolio Mgmt

  • Quiz (160Q)
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CIS – Vulnerability Response

CIS-VIR

  • - questions
  • - passing score
  • 4 domains

Vulnerability Response Concepts and Integration · Vulnerability Management Lifecycle · Vulnerability Assessment and Remediation · Reporting and Dashboards

  • Gauntlet
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